Working here 

Heritage Hotels is a New Zealand based group managing a pre-eminent range of four star plus properties in New Zealand with convenient CBD CityLife Hotels in Auckland and Wellington, and luxury Heritage Hotels in Auckland, New Plymouth, Nelson, Hanmer Springs, Christchurch and Queenstown. Complementing the group, is the regional Heritage Collection. At Heritage Hotels our focus is on delivering The Heritage Experience (T.H.E.), which promises guests an exceptional and personalised experience every time they stay with us, focused on sleep, eat, work or play. Our values are Honesty, Ownership, Passion and Empathy (HOPE): these values define us as an organisation and are what we measure ourselves by, as well as the attributes that we look for in all of our employees.



Our Values

  • Honesty
  • Ownership
  • Passion
  • Empathy

Join our team

Working for Heritage Hotels means becoming part of an exciting unique NZ hotel chain, with opportunities to work in many different departments and locations. To succeed in a career with us, you will need to be hardworking, reliable, flexible, well-groomed and enjoy working in a team. We employ a diverse team to reflect the diversity of our guests, and welcome applicants from a range of backgrounds and experience. We celebrate success and have over 50 staff who have been part of the Heritage family for 10 years or more!

We have 18 properties in 14 locations around New Zealand, including the main cities of Auckland, Wellington and Christchurch, and major tourist destinations of Queenstown, Bay of Islands and Taupo. 


Benefits of working for us

  • Values-based culture
  • Family spirit
  • Ongoing training and development opportunities
  • Flexible Working
  • Career opportunities around NZ (14 locations)
  • Staff recognition programme
  • Uniforms and staff meals provided during shift
  • Discounted and reward Hotel nights