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Business Direct Admin Support - 3 opportunities

Job Title: Business Direct Admin Support - 3 opportunities
Contract Type: Full-time
Location: Hamilton Central
Industry:
Reference: 44520
Job Published: July 17, 2019 14:31

Job Description

  • We're looking for great people to join our dedicated team in Hamilton
  • Are you passionate about engaging with business customers and providing exceptional customer service?
  • We're doing right by our customers - come develop your Business banking career with us.

At Kiwibank, we are passionate about helping Kiwi businesses thrive and have a nationwide business banking offering.  We are working side-by-side with a number of Kiwi businesses who are going from strength to strength, some on a global scale.

What is this role all about?

Imagine this - someone's starting up a small business and they need a bank to partner with.  They need a bank that makes life easy - both in terms of their day-to-day needs and also the longer-term strategy for their business.  They contact Kiwibank and come through to your team.

You contact the customer, and because you have had extensive training in your new role, you understand their needs and provide them with some great short and long-term options to help their business thrive.  The customer walks away convinced that Kiwibank is the way to go.

Such is the work life of our Business Direct Admin Support team - it's fun, hard work, rewarding and there's plenty of room to grow!

You'll be involved in responding to customer enquiries by secure mail and email, supporting the phone-based Business Direct Representatives with account updates and maintenance, as well as completing compliance tasks.

So what skills & experience are we looking for?

  • Previous banking experience is essential.
  • A real passion for exceeding customer expectations & experience, or a keen interest in Business Banking.
  • Experience having productive conversations & a strong customer focus.

We're all about making Kiwis better off. That means for our customers, our communities, and our own people. We are continuously striving for an inclusive culture where everyone has the opportunity to thrive. We are committed to providing a workplace that is safe, flexible, and accessible. Sound like something you want to be a part of? Get in touch.

Based at our Hamilton Business Banking Centre, hours are:

  • Monday to Friday 8.30am - 5pm, or
  • Monday to Friday 9am - 5:30pm

Applications close Sunday 21 July 2019 at 8pm.

We will be reviewing applications throughout the advertising period and reserve the right to withdraw the ad at any time.