Business Improvement Lead

Job Title: Business Improvement Lead
Location: Auckland
Reference: 953-137
Job Published: January 14, 2019 10:03

Job Description

Working for Chorus
Is it time for a career change? Now is the time to stop and think what really matters. Access to a competitive remuneration package and incentive schemes, coupled with ongoing learning and development. We also offer an extensive Wellbeing Programme with focus on mental, financial, career and physical wellbeing. On top of this, Chorus partners with a number of organisations to bring you fitness, technology, vehicle, and wellness discounts. Furthermore, with options for a flexi work environment you can have the autonomy to work when and where you want. If change is on your agenda don’t hesitate to contact us.

The Company
Chorus is proud to be New Zealand’s largest telecommunications infrastructure company, building and looking after the country’s telecommunications network. We are an organisation built on a 150 year old passion for keeping people connected and an ambition to create the best-connected country in the world for both present and future generations.

Our dedicated team of people deliver high quality infrastructure that will help New Zealand grow and give Kiwis access to a world of opportunity. We've got a big job to do in helping enable New Zealand's digital future. We're looking for people who want to be part of something special and live by our values of being Authentic, Collaborative, Curious, and Courageous.

The Role
Demonstrate your expertise, passion and skills as you operate as part of an effective and engaged Network & Field Management Team.

This role is based in Auckland and reports to the Performance & Business Improvement Manager.

In this role you will be responsible for leading the end to end process review of strategic initiatives with Chorus’s Capability Operations team. We are looking for that someone special to lead the development, deployment and implementation of strategic improvement and transformation initiatives. This work is critical to meeting our service excellence goals and to improve the customer experience across Capability Operations.

Your Background
If the above sounds like something you’d be interested in, here are the qualities and skills you possess:

  • Background in both process improvement and telecommunications operations;
  • Energetic motivated self-starter, known as a thought leader amongst peers;
  • In-depth experience of influencing & problem solving;
  • Strong written and verbal communication skills with the ability to translate information in a clear and concise way;
  • Strong commercial and financial acumen and the ability to build and maintain effective working relationships across key internal and external stakeholders.

How to Apply
If you want to be a part of the Chorus journey, apply online today and visit www.chorus.co.nz to find out more about our company.

To learn more about our values, look here: https://company.chorus.co.nz/our-values.

Please note, only applicants with Citizenship, Residency or a valid work visa will be considered for this role. To apply, you must submit your CV along with a Cover Letter that outlines your skills and experience as it relates to this role.


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