Concierge (Assistant Concierge)

Job Title: Concierge (Assistant Concierge)
Contract Type: Full-time
Location: Auckland
Job Published: May 01, 2019 08:53

Job Description

Make your mark on the Heritage Family by showing your experience of the industry and great service delivery!

You'll receive great staff benefits including staff meals, development and complimentary hotel nights!

Why Work For Us

A career at Heritage Hotel means great people, a great atmosphere and career advancement opportunities across our group. Heritage Hotel Auckland is one of Auckland city's most recognisable historic landmark buildings, the iconic Farmers department store building. Being part of Heritage Hotels Group offers you opportunities to find a hospitality career that's right for you across 19 hotels in 15 New Zealand locations.

What are the benefits?

  • Competitive salary
  • Free meals while on duty
  • Laundered uniform
  • Access to staff discounts with preferred providers, including hotel room nights
  • Training & career progression
  • Great place to work!

About the role:

We are looking for full time experienced and passionate Concierge (Assistant Concierge), reporting to our Chief Concierge. You will be ready to take on the next step in your career, to help assist lead a team of friendly professionals to be the best they can be and to deliver personalised and great customer service to our guests from all around New Zealand and the world.

You have proven experience that display your effective and efficient time management and leadership skills.

Key skills and qualifications required for this role:

A minimum of two years' experience in a similar role in a 4 or 5 star property
Excellent leadership skills with proven ability to Manage, motivate and lead a team
High level of customer service and personal presentation
Full New Zealand licence with the ability to drive manuals is essential for this role
Current LCQ, General Managers and First Aid Certificate
Excellent written and verbal English communication and interpersonal skills
Prospective or active member of Les Clefs d'Or is advantageous

If you are passionate about the hospitality industry and delivering great service, this is the opportunity for you!

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