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Customer Service Administrator

Job Title: Customer Service Administrator
Location: West Coast
Industry:
Reference: 200055720_154888742764
Job Published: January 31, 2019 11:45

Job Description

  • Fun and outgoing team
  • Immediate start. Monday!
  • Work for a nationwide building supplies merchant

About the company

Our client is all about building! As a nationwide building supplies merchant, they have everything you need. While they love timber they sell everything you need for building projects from paint to timber poles, polished kitchenware to bathroom ware.

About the role

A busy role where you will learn all about the building trade and work with a supportive and friendly team! Your main duties and responsibilities will include;

  • Support the sales staff by taking phone orders (sometimes of quite a technical nature)
  • Processing all orders
  • Helping on the front counter in peak times
  • Answering all phone enquiries
  • Inbox control
  • Ensure freight charges and consistently applied within guidelines
  • Prepare material requirement dockets, charge out completed jobs and provide despatch dockets
  • Participate in stocktakes on a monthly basis

Skills & Experience

  • Must have exceptional customer service
  • Ideally at least 2 years in an administration role
  • Great telephone manner
  • Intermediate MS office
  • Organised and able to multitask and work in a busy environment
  • Ability to keep calm under pressure
  • It would be an advantage if you come from a trades background

How to apply

Click on the APPLY button attaching your CV and short cover letter. For any questions please call Zach Unger on 03 341 5846