Customer Service Officer, On Call, East/South Auckland Region

Job Title: Customer Service Officer, On Call, East/South Auckland Region
Contract Type: Full-time
Location: Auckland
Reference: 44803
Job Published: June 05, 2019 14:42

Job Description

  • On Call covering East/South Auckland Branches
  • Enjoy customer service and sales with our great suite of postal and banking products and services

Kiwibank/PostShop has always gone hand-in-hand with great service. That's not the 'scripted' idea of customer service; rather its service with a smile, where you build genuine relationships with people you will see time and time again.

The way you mix personal and friendly service with professional insightful help, as well as your excellent cash handlling and computer skills, will be what makes you a very successful Customer Services Officer. You will be the vital front-line link between our customers and our extensive range of products and services in a Kiwibank/New Zealand Post branch where you can feel the heartbeat of your community.

Kiwibank/New Zealand Post provides a comprehensive training programme, which takes place during the week. If you are applying for a position, please note you will need to be available full-time for at least the first three to four weeks during the week to complete your training.

With your training, inquisitiveness, and natural desire to understand a customer's needs, you will know exactly which of our broad range of products and services is needed to give a truly superior experience every time.

We have always been and still are, proud to be Kiwi and Kiwi owned. This is an excellent opportunity for you to join one of New Zealand's most trusted names. In return, we promise you a supportive and helpful environment with a remuneration package that rewards you for your efforts, provides benefits and plenty of career opportunities.

The hours for this role are on call as required between Monday to Saturday.

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check.

Applications close on 12 June 2019

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