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Customer Service Representative (Kiwi Wealth)

Job Title: Customer Service Representative (Kiwi Wealth)
Contract Type: Full-time
Location: Hastings
Industry:
Reference: 47480
Job Published: April 09, 2020 09:44

Job Description

  • Build your career with a growing, innovative organisation!
  • Hastings CBD

At Kiwi Wealth, we're always looking for ways to optimise our customer experience and we're not afraid to try something new. It's been a particularly successful few years for us and we're full steam ahead from here on in!

We're now looking for a Customer Service superstar to join our fun & supportive team in Hastings.  If you have experience & a passion for working with customers, great communication skills - both verbal & written, you manage your time effectively and have a 'glass half-full' attitude, read on…

Reporting into the Customer Service Team Leader, you'll be joining a team with great leadership, an awesome team spirit and a history of developing our people.  A key focus for this role will be processing KiwiSaver withdrawals, but we'll also get you involved in a variety of things, from inbound and outbound customer phone calls, and email & web enquiries, through to setting up accounts & processing applications.

What will you bring to the team?  We're looking for someone who is passionate about customer service, with some relevant Financial Services or call-centre experience, who is confident engaging with customers and has a naturally positive outlook.  You'll be a self-starter, with great organisational skills, and love building & developing relationships with customers.

 So what are the perks for you?  Aside from joining a fantastic team, where you can truly progress your career within a growing organisation, you'll be based in the heart of Hastings…and close to Kmart, so ideal for some lunchtime shopping! 

If this sounds like you, we'd love to hear from you. Applications close on 22 April, but we'll review applications as we go - so apply today!

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