Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Contract
Location: Whanganui
Reference: 42401
Job Published: February 12, 2019 13:52

Job Description

  • Excellent opportunity to enhance your financial services career
  • Part Time, Fixed Term
  • Tuesday - Friday 32.32 hours a week

When does a groove become a rut?  When you realise that following the same path means you'll keep ending up in the same place!  That's the day it's time to change the programme, challenge yourself, turn off the autopilot and go off-road.

We are now seeking brand-passionate Customer Service Representatives excited by the opportunity to join our Whanganui Branch. You'll relish working closely with a team shaping the future of banking at Kiwibank.

As a brand ambassador and banking expert, you'll get the chance to introduce New Zealanders to better ways of banking.  You'll provide advice to customers with their more complex banking needs and help them on their journey to be more financially prosperous and secure. 

You'll be someone who engages easily and knows instinctively what will meet the banking needs of your customer, therefore existing frontline banking experience and knowledge is advantageous.  Thriving on delivering great customer outcomes and making banking fun, you'll love being part of this close-knit team focussed on success.

Hours for this role are Tuesday to Friday (08.30 - 17.05) total  32.32 hours per week.

We are continuing our exciting journey and we want your energy, enthusiasm and drive to deliver real results. If you're someone who is eager to be pushed out of your comfort zone, we'd love for you to be a part of shaping Kiwibank's future!

We're all about making Kiwis better off. That means for our customers, our communities, and our own people. We are continuously striving for an inclusive culture where everyone has the opportunity to thrive. We are committed to providing a workplace that is safe, flexible, and accessible. 

So, if you're a customer service superstar and keen to help people achieve their financial goals, what are you waiting for… Apply Now!

Applications close Tuesday 19th February 2019.  

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security check and credit check.

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