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Customer Services Officer, Flexi On call

Job Title: Customer Services Officer, Flexi On call
Contract Type: Contract
Location: Auckland
Industry:
Reference: 45521
Job Published: October 30, 2019 10:34

Job Description

  • Flexi On call Pool South and East Auckland
  • Fixed Term

The PostShop has always gone hand-in-hand with great service. That's not the 'scripted' idea of customer service; rather its service with a smile, where you build genuine relationships with people you will see time and time again.

The way you mix personal and friendly service with professional insightful help, will be what makes you a very successful Customer Services Officer. You will be the vital front-line link between our customers and our extensive range of products and services in a Kiwibank/New Zealand Post branch where you can feel the heartbeat of your community.

Kiwibank/New Zealand Post provides a comprehensive training programme, which takes place during the week. If you are applying for a part-time position, please note you will need to be available full-time for at least the first three to four weeks during the week to complete your training.

With your training and natural desire to understand a customer's needs, you will know exactly which of our broad range of products and services is needed to give a truly superior experience every time.

We have always been and still are, proud to be Kiwi and Kiwi owned. This is an excellent opportunity for you to join one of New Zealand's most trusted names. In return, we promise you a supportive and helpful environment with a remuneration package that rewards you for your efforts, provides benefits and plenty of career opportunities.

The hours for this role are on call as required between Monday to Saturday covering between Otahuhu, Glen Innes, Pakuranga, Ellerslie Branches.

We're all about making Kiwis better off. That means for our customers, our communities, and our own people. We are continuously striving for an inclusive culture where everyone has the opportunity to thrive. We are committed to providing a workplace that is safe, flexible, and accessible.

Application closes 11 October 2019

All applications for this role must be submitted online

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check.

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