Direct Lending Representative - Retention

Job Title: Direct Lending Representative - Retention
Location: Wellington
Job Published: February 22, 2019 11:06

Job Description

  • Exciting contact centre opportunities at Kiwibank
  • Based in Lower Hutt
  • Are Home Loans your passion?

If you're going to join a bank, make it the local bank that cares about making Kiwis better off? At Kiwibank, our focus is our customers and we want you to come and grow your customer lending experience in a supportive and fun environment.

This is a great opportunity to join the dynamic Retention Team. We're on the hunt for someone with exposure to lending in a bank, who's looking to take the next step! Working alongside our high value customers, you will be responsible for ensuring a seamless and straightforward lending experience when the need arises.

Ideally you'll have demonstrated ability in outbound sales, using product knowledge to explain features and benefits and analysing customer needs. You'll have a good understanding of lending with a focus on retaining customers while balancing the needs of the business. Using your sound knowledge of home loans and credit analysis, you will be able to provide quality credit and lending decisions striving for first point resolution when possible.

You enjoy problem solving and have the ability to think outside the square, ensuring timely and consistent solutions each time. Hands down you are the best communicator and will pride yourself on superior customer service in a banking setting.

We're a high performing team, who work collaboratively to reach the same goals. We will empower you to reach your goals, with the assurance that there is always someone in your corner. What's more, if you have passion, drive and energy, you will thrive.

This is a great opportunity to kick start your career in lending.

Be gutsy - apply now.

Applications close Friday 1st March at 9pm.

We will be reviewing resumes throughout the advertising period and reserve the right to withdraw the ad at any time, so apply NOW!

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