Insurance Support Officer

Job Title: Insurance Support Officer
Contract Type: Full-time
Location: Lower Hutt
Reference: 44245
Job Published: July 31, 2019 14:27

Job Description

  • Lower Hutt location

Our friendly, highly skilled Insurance team has the opportunity for an Insurance Support Officer to join the team. 

So, what's the role about?

With a focus on life and risk insurance products, a large proportion of your time will be spent on the phone with customers about their insurance policies.

Retaining our existing customers is a big priority for us, so retention will be one primary focus of the role.  Having an appreciation for delivering good customer outcomes and getting our customers protected will be crucial to your success.

This is an excellent team to be a part of - with an exciting strategy and range of activities on the go that you could contribute to - this is a team which will forever keep you challenged.

What skills and background are we looking for?

  • Existing experience in a phone-based service role is essential
  • A strong focus on customers and delivering good customer outcomes
  • Clear written and verbal communication skills are essential
  • Attention to detail is also key, and a background in insurance or financial services is preferred

If you're a great team player who is looking for your next challenge - we'd love to hear from you!

At Kiwibank we're all about making Kiwis better off. That means for our customers, our communities, and our own people. We are continuously striving for an inclusive culture where everyone has the opportunity to thrive. We are committed to providing a workplace that is safe, flexible, and accessible. Sound like something you want to be a part of? Apply Now!

Applications close Friday 9 August 2019.  We will be reviewing applications throughout the advertising period and reserve the right to withdraw the ad at any time - so apply today!

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