The role of the Receptionist/Medical Typing/Bookings is a shared front desk role within a specialist (departmental) area of this large Practice and includes varied responsibilities, such as:
Patient contact (phone and face to face), liaising with Specialists, external hospital staff, suppliers etc
Patient bookings procedures
Liaising with Doctors, Specialist staff to ensure all patients are seen within a timely manner
Some medical typing (end of day reports)
General administration eg settling patients accounts (cashiering or Southern Cross), mail, record keeping, loading patient details, filing of patient referrals, and other practice related tasks
Training to be provided on patient recording and booking systems
You will have all-round medical administration and reception experience, be a touch typist (essential) and technologically savvy to pick up new systems
A calm, warm and truly empathetic person who genuinely cares about providing a wrap-around service to the Specialists wide range of patients (some of whom may be terminally ill) is paramount
Excellent English, with face to face and telephone contact with patients is required
Any tertiary qualifications would be welcomed, a candidate who possesses the analytical ability and common-sense to use their initiative if something needs addressing
You will enjoy variety as on occasion (rostered) you will be asked along with others, to provide cover in their other nearby Auckland specialist centres, thus your own car is required those days – notice is provided.
NZ Citizenship or NZ Permanent Residency for this permanent role please
A stable very successful group that is going through ongoing expansion, an excellent induction, training, promotional opportunities, the chance to experience other centres specialities
A uniform, free parking, (essentially Greenlane based – roster for relief elsewhere on occasion)
Fantastic staff benefits relating to their speciality, an excellent hourly rate with a review
40 hours per week eg start from 7.30am through to 9am, but cannot be rigid (eg unable to insist on only ever 9am starts), a beautiful environment and of course a warm and fabulous team and a really terrific Manager!
If this sounds like you, please send an updated resume ASAP to Sue Brash by clicking apply today. 022 618 8011.