Senior Hotel Receptionist

Location: Christchurch
Job Type: Permanent
Specialisation: Hospitality, Tourism & Travel
Reference: 4552196

The Heritage Christchurch is currently recruiting for an experienced hospitality professional to join their Front Office team.

  • Be the face of our prestigious hotel group
  • Great staff benefits including staff meals, uniform and complimentary hotel nights
  • Take your career to the top with Heritage Hotel

Our focus is on delivering The Heritage Experience (T.H.E) which promises an exceptional and personalised experience every time a guest stays with us. Our H.O.P.E. values of Honesty, Ownership, Passion and Empathy define us as an organisation. We measure ourselves by these values, and are attributes we look for in all of our employees.

As an experienced Hotel Receptionist you naturally leave a lasting impression and the idea of maintaining our hotels' prestigious reputation leaves you brimming with excitement. Your bubbly and energetic personality means that you're always eager to interact with our guests, and your immaculate presentation is something to be admired. From checking guests in or out to ensuring messages are accurately passed on, your guest-oriented mentality means no task is too big or too small. Reservations experience is desirable.

Of course, a hotel isn't just a 9-5 environment and that's part of the magic; so you'll need to be available to work a range of shifts across any given week. It could be early mornings or late finishes, so flexibility and reliability are important. As the voice of our hotel, your command of English will be superb.

Meeting and greeting guests will be a major part of your role here. You'll be responsible for checking them in and out, handling any queries that arise and accurately recording guest accounts. You'll also be required to assist with reservations and provide telephone support, and park cars,if necessary, so Driving License is essential.

With your front office experience packed neatly in your luggage, right next to your warm personality and exceptional customer service skills, you're prepared for a long stay with us. Experience with our hotel operating system ‘RoomMaster' will also be a definite bonus! We offer a competitive wage, a great staff recognition programme, and on-going training and development opportunities, so you can grow as we do.

So if you think you can add an extra star to our wonderful reputation and are legally entitled to work in New Zealand, then this is your chance to join a fantastic team who truly values our employees.