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Team Leader Service

Job Title: Team Leader Service
Location: Hastings
Industry:
Reference: 42900
Job Published: February 25, 2019 11:15

Job Description

  • Based in our Hastings contact centre
  • Permanent full time
  • Monday to Thursday 12.30 - 21.00 & Friday 11.30 - 20.00

What do we want to be famous for? We're on a journey to ensure we deliver best practice Customer experience. Part of this journey is ensuring we have inspired leaders lifting the capability of our people and ensuring the future success of our bank - and that's where you come in!

We have an awesome opportunity to join Direct Channels as a Service Team Leader, leading a team of talented and passionate Customer Service Representatives. Your main focus will be enabling and empowering your team to reach their goals by providing successful coaching, training and mentoring.

To be successful in this role, you'll have a passion for helping and inspiring others to reach their full potential while ensuring business objectives are nailed. You will be a natural born leader with plenty of leadership experience under your belt - someone who really can come in and hit the ground running. You'll know all the levers to pull to build a high energy, high performing, and highly engaged team. Finally, if you have experience in the banking or financial sector then we really would be getting excited. 

It's not all about us though! In return we'll offer a fun and supportive environment, where you are encouraged to bring your personality and sense of humour to work. We offer a supportive leadership team who work in unison, share ideas and will provide you with plenty of support and developmental opportunities along the way.

We're here for the journey, not just the destination. If you have the passion and drive to help take Direct Channels to the next level, jump on board now!

Applications close 9pm Sunday 10th March 2019 - APPLY NOW!!