Wholesale and International Operations Specialist

Job Title: Wholesale and International Operations Specialist
Contract Type: Contract
Location: Auckland
Reference: 43101
Job Published: March 11, 2019 11:24

Job Description

  • Fixed term role until end of May 2020
  • Auckland CBD or Lower Hutt
  • Great chance to expand your banking career

Some banks just blend into the background. But not Kiwibank. We like to do things a little differently and we're changing banking in New Zealand for good, by providing products and services that actually make our customers better off. With over 800,000 customers and growing, this is a great time to join Kiwibank and help make Kiwis better off.

Due to upcoming parental leave, we have a fixed term opportunity available for an Operations Specialist within our Wholesale and International Operations team, to undertake Treasury, and International functions, for Kiwibank. We're ideally looking for someone available immediately who can quickly add value to our fast-paced team.

 As an Operations Specialist, you'll spend time on the phone to customers, so you'll need to have great communication skills and enjoy speaking to and assisting customers.  As well as incoming calls, you will also do call-backs to customers in relation to their international payments.  But it's not all about the phones…you'll get involved in responding to incoming email/online queries and other administrative tasks too.

Although we will provide you with full training - if you have experience with payment systems commonly used within the NZ Banking environment, i.e. SWIFT and NZClear (or similar e.g. Austraclear/Euroclear) that would be an advantage.  You might have a relevant degree and working in a customer facing role and/or administration and ready to start to specialise in a banking role such as this.    

We are making some big changes to the environment shortly, delivering a new system which will bring some big changes into the team. You will be learning how the new system works and making sure we deliver that change really well for our customers.

You'll be joining a supportive and high performing team in a dynamic environment, so we're looking for a team player who learns quickly.

If this sounds of interest to you, and you're ready to try something new, apply today!  Applications close on 24 March 2019.

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